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Pathlock is continuing to improve how we communicate and respond to your support requests. To improve the customer experience, we have fully integrated all ticket management from our products into Freshdesk CRM. With the final integrations complete, email to ticket creation ended October 1, 2024.

To open a ticket, visit us at https://support.pathlock.com/ - Please note that a user name and password is required.

If you do not have a user name or password, please contact us any any of the phone numbers below so that your Customer Service Manager can verify your contact details and provide access to the Support Portal. If you previously had portal access and forgot you password, simply reset it during login to the Customer Support Portal.

Americas: +1 303 218 9157
EMEA: +44 20 4524 5116
APAC India: +91 20 7127 9922
APAC Philippines: +63 32 88

We look forward to working with you to solve the issue.
Once again, thank you for contacting Pathlock Support.
Pathlock Support Team
Welcome to the Grey Monarch Support Portal
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